Ticket Creation
Members can open tickets quickly and easily.
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VELTRIX - TICKETS
Tickets documentation.
Everything you need to configure and use VELTRIX in your Discord community.
QUICK START
Organize your support.
Configure a professional ticket system for your community in a few steps.
01
Invite VELTRIX to your server.
02
Create the ticket category.
03
Set the staff role.
04
Configure the transcripts channel.
05
Your ticket system is ready.
FEATURES
Professional support, organized.
Everything you need to manage support requests in your community.
Private Channels
Each ticket opens in a private channel between staff and member.
Categories & Permissions
Organize tickets with customizable categories and permissions.
Communication
Staff and members communicate in one dedicated place.
Transcripts
Keep a saved record of every closed ticket conversation.
Complete Logs
Track every action taken across your ticket system.
CONFIGURATION
Build your support flow.
Configure each part of the ticket system to match your server.
Category
Choose the ticket category.
Staff Role
Set the role that handles tickets.
Transcripts
Choose the transcripts channel.
FAQ
Frequently asked questions.
What does VELTRIX do?
VELTRIX organizes support requests through a professional ticket system.
Are tickets private?
Yes. Each ticket opens in its own private channel for staff and member.
Can I configure the system?
Yes. Categories, staff role and transcripts are all configurable.
VELTRIX
Support your community better.
Explore VELTRIX and bring order to your support requests.
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